GST Registered Travel Agency
Policy

Refund Policy

We are dedicated to transparent, fair, and documented refund procedures for all travel planning services in Rajasthan.

Last updated: August 2026

GST NO: 07AAGCH6835F1ZI

Important: Refunds are processed only after cancellation eligibility is confirmed in accordance with our Cancellation Policy and the underlying supplier rules. No refund can be provided for no-shows or post-arrival cancellations.

How the Refund Process Operates

01

Submit Cancellation Request

Contact us via WhatsApp or email with your travel details and cancellation request in writing.

02

Eligibility Assessment

We review the request against property-specific cancellation deadlines and verify the refundable amount.

03

Refund Processing

Once approved by suppliers, we initiate the approved refund to your original source account within 3–5 business days.

04

Settlement

Funds typically reflect in your bank account within 5–10 business days depending on inter-bank clearance.

Indicative Timelines by Payment Method

Payment MethodTimeline
UPI / IMPS Bank Transfer3–5 business days
Credit / Debit Card5–10 business days
Net Banking5–7 business days
Payment Gateway Portal5–8 business days

* Timelines are subject to banking hours and payment gateway processing schedules.

Non-Refundable Circumstances

  • No-show or failure to report to the scheduled hotel check-in or tour pickup point.

  • Cancellations requested after the cancellation cutoff timeframe specified by the property.

  • Early check-out or voluntary truncation of scheduled tour days.

  • Special seasonal promotional packages or non-refundable peak dates explicitly designated as non-refundable.

  • Agency service assistance or file opening charges if explicitly notified.

Itinerary Date Amendments

In many situations, modifying dates or rescheduling your Rajasthan circuit can preserve your deposit better than outright cancellation. We coordinate directly with hotel managers and operators to request date shifts where possible.

Please inform our team as early as possible (minimum 48 hours prior) to evaluate available date modification options.

Questions Concerning Refunds?

Our advisory team is available Mon – Sun : 9:00 AM – 8:00 PM.