Privacy Policy
Guest-Assist (by Hellomytrip Private Limited) is committed to protecting your privacy and personal data.
Last updated: August 2026
GST NO: 07AAGCH6835F1ZI
This Privacy Policy describes how Guest-Assist (operated by by Hellomytrip Private Limited) collects, uses, and safeguards your personal information when you visit our website or submit enquiries for travel planning in Rajasthan.
1. Information We Collect
Name, phone number, and email address when you submit an enquiry or contact our travel specialists.
Travel preferences such as travel dates, destination in Rajasthan, number of guests, and service category.
Device and browser information collected automatically when you visit our website (e.g. IP address, browser type).
Any messages, notes, or specific requirements you provide through our enquiry forms or WhatsApp.
2. How We Use Your Information
To respond to your travel enquiries and provide customized itinerary planning across Rajasthan.
To verify rate estimates and availability with hotels, resorts, desert camps, and transport operators on your behalf.
To communicate travel recommendations and trip updates (via phone, WhatsApp, or email).
To improve our website content and user experience.
We do NOT sell, rent, or share your personal data with third parties for marketing purposes.
3. Sharing of Information
Your travel requirements may be shared with destination hotels, resorts, or local tour providers strictly to facilitate quotes and booking coordination.
We may share data if required by law, court order, or governmental authority.
We do not share your contact details with unauthorized third parties or marketing brokers.
4. Cookies & Analytics
Our website may use basic cookies and analytics to evaluate traffic patterns and improve usability.
We do not sell advertising cookies to external tracking networks.
You can disable cookies in your browser settings at any time.
5. Data Security
We implement industry-standard organizational and technical measures to protect your personal details against unauthorized access.
Direct communications through WhatsApp and telecommunications are secured through standard protocols.
While we prioritize security, no digital transmission is entirely immune to risk; we continuously monitor our systems.
6. Your Privacy Rights
You may request access to any personal contact details we hold regarding your enquiry.
You may request the correction or removal of your details from our records at any point.
You may opt out of future follow-up communications by contacting us directly.
7. Data Retention
We retain your travel inquiry information only as long as necessary to process your travel itinerary and fulfill relevant tax, reporting, and legal obligations.
8. Children's Privacy
Our travel assistance services are directed to adults aged 18 and older. We do not knowingly collect personal information from unaccompanied minors.
9. Changes to This Policy
We reserve the right to revise this Privacy Policy periodically. Continued use of our site reflects acceptance of updated guidelines.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy, please reach out to us.