Cancellation Policy
Review our cancellation guidelines for hotels, heritage havelis, desert camps, and tours across Rajasthan.
Last updated: August 2026
GST NO: 07AAGCH6835F1ZI
Please note: All cancellation requests must be communicated in writing via WhatsApp or email to info@guest-assist.com. Cancellation timing is calculated from the date and timestamp when your written request is received.
Hotels & Resorts — Cancellation Guidelines
| Cancellation Timing | Charge |
|---|---|
| More than 7 days before check-in | No cancellation fee |
| 3–7 days before check-in | 25% of booking amount |
| 1–2 days before check-in | 50% of booking amount |
| Same day / No show | 100% of booking amount |
Villas & Havelis — Cancellation Guidelines
| Cancellation Timing | Charge |
|---|---|
| More than 14 days before check-in | No cancellation fee |
| 7–14 days before check-in | 30% of booking amount |
| 2–6 days before check-in | 60% of booking amount |
| 0–1 day before check-in / No show | 100% of booking amount |
Tours & Desert Safari — Cancellation Guidelines
| Cancellation Timing | Charge |
|---|---|
| More than 48 hours before tour | No cancellation fee |
| 24–48 hours before tour | 25% of booking amount |
| Less than 24 hours / Same day | 100% of booking amount |
General Cancellation Guidelines
Cancellation terms are subject to the specific supplier guidelines of individual hotels, resorts, and tour operators.
During festival and peak tourist seasons in Rajasthan (Pushkar Fair, Desert Festival, Christmas, New Year, Diwali), strict non-refundable terms may apply as set by properties.
In cases of force majeure, extreme weather, or regional government advisories, our agency will assist in pursuing credit shells or rescheduling with suppliers.
Group departures and custom private circuits (8+ travellers) follow custom cancellation terms detailed in your itinerary confirmation.
Need Cancellation Assistance?
Contact our travel advisory team to review your booking terms.